General Privacy Policy:

Last Updated June 20, 2024

Superior Technology Group (the "Website," "we," "our," or "us") is dedicated to safeguarding your privacy and encourages you to review our privacy policy. Your acceptance of this Privacy Notice is implied by your visit to this website.

• What This Privacy Policy Covers:
  • This policy outlines how we handle personal information collected and received by the website, including information about your past use of our products and services. Personal information includes data that can identify you, such as your name, address, email address, IP address, or phone number, which is not publicly available.
  • This policy does not apply to the practices of companies not owned or controlled by us, or to individuals we do not employ or manage.

Information Collection and Use General

• The website gathers personal information during your registration process.
• Upon registration, we request details like your name, address, phone number, email address, and zip code. Once you complete the registration and access our services, you are no longer anonymous to us.
• We collect information about your transactions with us, including your usage of the financial products and services we provide.
• The website automatically receives and records information in our server logs from your browser, including your IP address, cookie information, and the pages you request.
• We utilize the gathered information for various general purposes: to fulfill your requests for products and services, enhance our services, contact you, and conduct research.
• We reserve the right to send you specific communications related to our services, such as service announcements, administrative messages, special offers, and a website Newsletter.
• We may share your personal information with regulatory bodies as required by the Federal Telephone Consumer Protection Act (TCPA). However, we will never sell or rent your email address or other personally identifying information to third-party commercial entities or affiliate marketers. We may use your personal information to communicate with you about offers from the website. You may also receive certain communications regarding our services, such as service announcements, administrative messages, special offers, and a Newsletter.

Confidentiality and Security

• We restrict access to your personal information only to employees whom we believe reasonably require it to provide you with products or services or perform their job duties.
• We have implemented physical, electronic, and procedural safeguards that adhere to federal regulations to ensure the protection of your personal information.

GDPR and CASL Compliance

• We regret to inform you that we cannot accept registrants who are not U.S. Citizens. The CASL and GDPR regulations provide certain rights to their citizens that differ from those in the United States. As a result, we do not accept registrations from any citizen outside the United States. Our services are specifically tailored for United States citizens. To the best of our knowledge, we have removed all data pertaining to European Union Member and Canadian Citizens. If you are a European Union Member, Canadian, or a citizen of any country outside of the United States, please inform us at https://www.superiortechnologygroup.net/.

Do Not Track Browser Settings

• Advertisers have the ability to gather data about your online browsing activity and utilize it to display targeted ads, a process referred to as "behavioral advertising." To avoid receiving targeted ads, you can exercise the option to opt-out of such services with the respective providers. It's important to note that opting out will only prevent targeted ads, and you may still encounter generic (non-targeted) ads from these companies. You have the freedom to opt-out of behaviorally targeted ads at any time by deleting your browser's cookies.

Information Sharing and Disclosure

• Information You Give Us: Whenever you provide information on our website or through other means, we receive and store it. While you have the option not to disclose certain details, doing so may limit your access to many of our features. The information you share is used for purposes such as responding to your requests, personalizing your future shopping experiences, improving our stores, and maintaining communication with you.
• Automatic Information: Whenever you interact with us, we receive and store certain types of information. Similar to many websites, we use "cookies," and this site obtains certain types of information when your Web browser accesses it.
• Agents: To carry out various functions, we engage other companies and individuals on our behalf. These functions include order fulfillment, package delivery, postal mail and email communications, data analysis, marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and customer service. While they have access to the personal information required for their tasks, they may not use it for other purposes.
• Subpoenas and Legal Process: We respond to subpoenas, court orders, legal processes, and situations to establish, exercise, or defend our legal rights or against legal claims.
• Investigation and Prevention: We believe in the necessity of sharing information to investigate, prevent, or take action against illegal activities, suspected fraud, violations of our terms of use, or as otherwise required by law.
• Business Transfer: In the event of our acquisition or merger with another company, we may transfer information about you. Before such transfer takes place and your information becomes subject to a different privacy policy, we will notify you.

Changes to this Privacy Policy

• Policy Updates: We may make updates to this privacy policy. In the event of significant changes regarding the handling of personal information, we will notify you by sending a notice to your primary email address or by placing a prominent notice on our site.

Cookies

• To enhance Web Site and Systems Administration, we may set and access cookies on your computer.
• Cookies, which are alphanumeric identifiers, are transferred to your computer's hard drive through your Web browser. They enable our systems to recognize your browser and facilitate the storage of items in your Shopping Cart between visits.

Privacy Notice for California Residents

Last Updated: June 20, 2024

• Privacy Notice for California Residents: This Privacy Notice complements STG Privacy Policy, available on Superior Technology Group (the "Site"). The Site is owned and operated by STG ("Company," "we," "us," or "our"). It is exclusively applicable to California residents ("Users") and adheres to the California Consumer Privacy Act of 2018 ("CCPA") and other relevant California State privacy laws. All terms defined in the CCPA have the same meaning when used in this Privacy Notice. Users with disabilities can request an alternative format of this notice by contacting us at support https://www.superiortechnologygroup.net/ or through U.S. mail at 117 S Lexington Street, Suite 100, Harrisonville, MO 64701.

Request for Deletion of Personal Information

• You hold the right to request the deletion of any personal information we collected and retained from you, with certain exceptions. Once we receive and verify your verifiable User request, we will promptly delete your personal information from our records (and instruct our service providers to do the same), unless an exception applies.
• We may deny your deletion request if retaining the information is necessary for us or our service providers to:
• Complete the transaction for which we collected the personal information, fulfill your requests, or perform our contractual obligations with you.
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
• Debug products to identify and repair errors that impair existing intended functionality.
• Exercise free speech rights or ensure the right of another User to exercise their free speech rights.
• Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
• Conduct public or peer-reviewed scientific, historical, or statistical research in the public interest, if deletion may hinder the research's attainment and you previously provided informed consent.
• Enable solely internal uses that align with User expectations based on your relationship with us.
• Comply with a legal obligation.
• Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Empowering Access and Data Portability

• You possess the right to request that we disclose specific information regarding our collection and use of your personal information in the past twelve (12) months. Upon receipt and validation of your verifiable User request, we will disclose the following:
• The categories of personal information we collected about you.
• The categories of sources from which we collected your personal information.
• Our business or commercial purpose for collecting or selling that personal information.
• The specific pieces of personal information we collected about you (also known as a data portability request).
• If we sold or disclosed your personal information for a business purpose, we will provide two separate lists:
• sales, identifying the categories of personal information purchased by each category of recipient;
• disclosures for a business purpose, identifying the categories of personal information obtained by each category of recipient.

Categories of Information We Collect

• Types of Personal Information Collected: In the course of our operations, we collect personal information that identifies, relates to, describes, references, or can be reasonably linked, directly or indirectly, to a particular User or device ("personal information"). Over the last twelve (12) months, the following categories of personal information have been gathered from Users:

Category	Examples	Collected
A. Identifiers.	A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, telephone number, or other similar identifiers.	YES
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).	A name, signature, Social Security number, physical characteristics or description, postal address, telephone number, passport number, driver's license or State identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.	YES
C. Protected classification characteristics under California or federal law.	Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).	YES
F. Internet or other similar network activity.	Browsing history, search history, information on a User's interaction with a website, application or advertisement.	YES
I. Professional or employment-related information.	Current or past job history or performance evaluations.	YES

Sources of Personal Information

• We obtain the categories of personal information listed above from the following sources:
• Directly from our Users. For instance, through online registration forms submitted by Users related to the products and/or services we offer on the Site.
• Indirectly from our Users. For example, information collected while providing products and/or services to them.
• Directly and indirectly from activity on the Site. This includes your browser type (e.g., Safari, Chrome, Internet Explorer), IP address, operating system (e.g., Windows or iOS), and Internet Service Provider domain name. We also obtain Site usage details and analytics automatically, in collaboration with third-party partners like Google® and Hotjar®.
• From interactions on our social media accounts, including comments and likes on our posts.
• Directly from Users via online registration forms.
• From third parties interacting with us in connection with the products and/or services offered to our Users. For example, third-party entities assisting in direct and electronic mail, data analysis, and marketing analysis.
• From publicly available sources, including Internet search engines.

Access, Data Portability, and Deletion Rights

• If you wish to exercise your access, data portability, and/or deletion rights as outlined above, please submit a verifiable User request using one of the following methods:
• Email us at https://www.superiortechnologygroup.net/; or
• Send us U.S. mail to: 117 S Lexington Street, Suite 100, Harrisonville, MO 64701
• Only you or an individual registered with the California Secretary of State and authorized by you can make a verifiable User request concerning your personal information.
• You may make a verifiable User request for access or data portability up to two times within a 12-month period.
• To ensure a successful request, provide sufficient information that allows us to reasonably verify your identity or the authorized representative's identity.
• Describe your request in detail so that we can properly understand, evaluate, and respond to it.
• If we cannot verify your identity or the request's relevance to you, we will be unable to fulfill your request or provide personal information.
• Note that creating an account with us is not required to make a verifiable User request.
• Personal information provided in a verifiable User request will be used solely for identity verification or authorization purposes.

Your Rights and Choices

• The CCPA provides Users (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Exclusions from Personal Information

• Not considered as personal information:
• Information publicly available through government records.
• De-identified or aggregated User information.
• Information exempt from the CCPA, including:
• Health or medical information governed by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA), or clinical trial data.
• Personal information protected under specific sector-related privacy laws, such as the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA), the California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.

Opt-Out Rights

• You have the right to opt-out of the use of your personal information. To exercise this right, please submit a verifiable User request to us through either of the following methods:
• Emailing us at: https://www.superiortechnologygroup.net/
• Sending us U.S. mail to: 117 S Lexington Street, Suite 100, Harrisonville, MO 64701
• We will strive to process all opt-out requests as promptly as possible, within fifteen (15) days from the receipt of your request.

Sharing Personal Information

• We do not share, rent, and/or sell your personal information with/to third parties or affiliate marketers for marketing purposes.

Use of Personal Information

• The personal information collected is used or disclosed for one or more of the following business purposes:
• To fulfill or meet the reason for which the information is provided. For instance, using personal information to provide you with requested quotes or information about mortgage-related products and services featured on the Site.
• To provide you with information, products, or services you request from us.
• To create, maintain, customize, and secure your account with us.
• To enable your participation in promotions featured on the Site.
• To send you e-mail, direct mail, and telemarketing messages about specific Company products and/or services, as well as third-party products and/or services that may be of interest to you.
• To deliver relevant Site content and advertisements and assess the effectiveness of the advertising served to you.
• To fulfill our obligations and enforce our rights arising from contracts entered into between you and us, including the Site’s Terms and Conditions.
• To improve the Site and present its contents better to you.
• For customer service purposes and to respond to inquiries from you.
• For testing, research, analysis, and product development.
• To protect our rights, property, or safety, and that of our clients or others.
• To respond to law enforcement requests and comply with applicable law, court order, or governmental regulations.
• As described to you when collecting your personal information or as otherwise stated in the CCPA.
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, in which personal information held by us is among the transferred assets.

We will not collect additional categories of personal information or use the collected personal information for materially different, unrelated, or incompatible purposes without providing you with notice.

Terms of Service

Last Updated: June 20, 2024

Detailed Wireless and SMS Policy

• This SMS service may obtain data from you, including your name, address, cell phone number, your provider's name, and the date, time, and content of your messages.
• In addition to any fee you are notified of, your provider's standard messaging rates will apply to our confirmation and all subsequent SMS correspondences.
• All charges are billed and payable to your mobile service provider. We are not responsible for delays in the receipt of SMS messages, as delivery is dependent on effective transmission by your network operator.
• SMS message services are provided on an AS IS basis.

• We may use personal information to deliver the services you requested, including customized content and advertising.
• We may also utilize personal information for auditing, research, and analysis to enhance our technologies and services.
• We may share aggregated and non-personal information with third parties.
• When we engage third parties to assist with processing your personal information, we ensure they comply with our Privacy Policy and appropriate confidentiality and security measures.
• In limited cases, we may share information with third parties, such as complying with legal processes, preventing fraud or imminent harm, and safeguarding our network and services.

• You have the option to remove your information from our database.
• If you choose to remove your information, it will no longer be used for secondary purposes by us or used by us or third parties to send promotional correspondence.
• To remove your information, simply respond with "STOP," "END," or "QUIT" to the SMS text message you received.
• If you have any questions or wish to opt-out of any communication (phone, email, SMS, or otherwise), please contact us at https://www.superiortechnologygroup.net/ or send us a letter to 117 S Lexington Street, Suite 100, Harrisonville, MO 64701.

Wireless and SMS Policy

• We may use personal information to fulfill the services you requested, which include providing customized content and advertising.
• Standard messaging rates from your provider will apply to our confirmation and all subsequent SMS correspondences, in addition to any mentioned fees.
• If you wish to opt-out and remove your SMS information, simply respond with "STOP," "END," or "QUIT" to the SMS text message you received.
• Upon removing your SMS information from our database, it will no longer be used for secondary purposes by us or third parties to send promotional correspondence.

Contact Information

• If you have any questions, comments, or concerns regarding this Privacy Notice, our Privacy Policy, or the usage of your personal information, as well as your California rights, don't hesitate to get in touch with us.
• Email us at: https://www.superiortechnologygroup.net/
• Send your inquiries via U.S. mail to: 117 S Lexington Street, Suite 100, Harrisonville, MO 64701

Non-Discrimination

• We uphold your CCPA rights and will not discriminate against you in any manner for exercising them.
• Your access to goods and services will not be denied based on your choices.
• We will not apply differential pricing, rates, or penalties for goods or services.
• Your exercise of CCPA rights will not result in a different level or quality of goods or services.
• We will not suggest any price, rate, level, or quality changes based on your CCPA rights exercise.

We retain the right to amend this Privacy Notice at any time, at our discretion. If changes are made, we will notify you via email or through a notice on the Site's homepage.

Response Timing and Format

• We strive to respond to all verifiable User requests within forty-five (45) days of receipt.
• If more time (up to ninety (90) days) is needed, we will provide you with a written explanation for the delay and extension period.
• We will deliver our response either by mail or electronically, as per your preference.
• Disclosures will only cover the twelve (12) months preceding the receipt of your verifiable request.
• The response will also include reasons if we cannot comply with a request, if applicable.
• For data portability requests, we will choose a readily useable format to provide your personal information, allowing seamless transmission to another entity.

• We do not charge a fee to process or respond to your verifiable User request unless it is excessive, repetitive, or manifestly unfounded.
• If we determine a fee is necessary, we will provide you with a cost estimate and explain the reason for the decision before fulfilling your request.